Privacy Policy

Web Site and Company Information
Legal Business Name:  2003820 Ont. Ltd.
Operating Name: Sliver of a Tree

Website Address is: https://sliverofatree.com
Owned and Operated by: Joe Butka and Gisèle Grenier
Products/Services: Ecommerce website selling exotic wood rings, pens and accessories. 

Personal Data that’s Collected and Why

Public Comments
When visitors leave comments on the blog or a product review, we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Analytics
Statistics are gathered using Google Analytics. Their privacy policy is available here. (link will open in a new browser window)

Additional analytics are gathered by HotJar.  We use Hotjar in order to better understand our users’ needs and to optimize this service and experience. Hotjar is a technology service that helps us better understand our users’ experience (e.g. how much time they spend on which pages, which links they choose to click, what users do and don’t like, etc.) and this enables us to build and maintain our service with user feedback. Hotjar uses cookies and other technologies to collect data on our users’ behavior and their devices. This includes a device’s IP address (processed during your session and stored in a de-identified form), device screen size, device type (unique device identifiers), browser information, geographic location (country only), and the preferred language used to display our website. Hotjar stores this information on our behalf in a pseudonymized user profile. Hotjar is contractually forbidden to sell any of the data collected on our behalf.  For further details, please see the ‘about Hotjar’ section of Hotjar’s support site. (links will open in a new browser window)

Contact Forms, Opt-in Forms and Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

If you fill out one of the opt-in forms, your information is transferred to our email service provider which is MailerLite. You can read their GDPR policy by clicking here.

The data used in the opt-in form is to personalize email sent to you (which is why we ask for your first name) and the email address so we can send you what you’re opt-ing in for.

On every single email we send through MailerLite (the email service used), there is an unsubscribe link to remove yourself from the specific email list you are subscribed to. MailerLite controls their own privacy policy which you can view at their website https://mailerlite.com

The ecommerce system used on this website is WooCommerce.  When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies can last for days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

 

Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

 

How Long Your Data is Retained
If you leave a comment in an order that’s placed, the comment and its metadata are retained indefinitely. This is so we can recognize and answer any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website, we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

 

What Rights you Have Over your Data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

 

Where Your Data is Sent
Visitor comments are checked through an automated spam detection service.

Unusual traffic to the website is pushed through our firewall system which will block visitors if they are deemed to be a threat. The IP address is recorded in our system and logged for 30 days.

If there is any need to send your email to technical support to troubleshoot any issues you have accessing the website, you will be asked for permission to share that email address with full details.

If a purchase is made on this website, your data is used to process any transactions, such as email subscription after purchase and Stripe/Square who processes payments. 

Questions
If you have any questions regarding this privacy policy, click here to send your questions. Please allow 2 business days for a reply. (link will open in a new browser window)

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